Your Lakehead username and password are used to access a number of Lakehead resources including but not limited to myEmail, myInfo, myCourselink, wifi, AD (computers on campus), and the Library Proxy.

You can identify your username, in your acknowledgement letter sent to you, by looking for a combination of your first initial and part or all of your last name together forming one username. If you provided admissions with a middle initial, this may be included in your username. If more than one username alike exists, you may also see a number at the end of the username. 

If you cannot remember your password, and you have previously logged into your account and setup your recovery email address (assigned on our password reset page), you can recover your password by choosing the Recover my account option at the log in for myInfo.

If you have any questions, please contact the Helpdesk at:

Phone: 1-807-346-7777 (Thunder Bay)

Email: helpdesk@lakeheadu.ca