Selected Peer-Reviewed Publications
The Faculty of Business Administration's research reputation is reflected by the publications in top-tier peer-reviewed journals by our faculty members. We are proud of the innovative and original research produced by our faculty members.
Akingbola, K., & van den Berg, H. A. (2015). Does CEO compensation impact patient satisfaction?. Journal of Health, Organisation and Management, 29(1), 111-127.
Akingbola, K., & van den Berg, H. A. (2019). Antecedents, consequences, and context of employee engagement in nonprofit organizations. Review of Public Personnel Administration, 39(1), 46-74.
Aman, A. (2017). Understanding and managing ‘internal’ and ‘external’ channel conflict in African markets: Learnings from Pakistan. Abasyn University Journal of Social Sciences, 10(1).
Aman, A. (2019). Managing Internal Marketing Channel Conflict: A Proposal for Narrative Epistemology. Global Business Review, 20(4), 901-916.
Aman, A., & Pousa, C. (2015). Realigning Sales Territories at Garrick Oil and Lubricants. International Journal of Case Studies in Management, 13(3), 1-8.
Arzandeh, M., & Frank, J. (2019). Price Discovery in Agricultural Futures Markets: Should We Look beyond the Best Bid-Ask Spread?. American Journal of Agricultural Economics, 101(5), 1482-1498.
Baba, S. & Mohammad, S, & Carson, Y., 2021. Managing Project Sustainability in the Extractive Industries: Towards a Reciprocity Framework for Community Engagement. International Journal of Project Management.
Blazenko, G., & Yeung, W. H. (2015). Does R & D create or resolve uncertainty?. The Journal of Risk Finance, 16(5), 536-553.
Bujaki, M., Lento, C., & Sayed, N. (2019). Utilizing professional accounting concepts to understand and respond to academic dishonesty in accounting programs. Journal of Accounting Education, 47, 28-47.
Chen, C., Zhang, K. Z. K., Gong, X., & Lee, M. K. (2019). Failure to decrease the addictive usage of information technologies: A theoretical model and empirical examination of smartphone game users. Computers in Human Behavior, 92, 256-265.
Chen, C., Zhang, K. Z. K., Gong, X., Lee, M. K. O., & Wang, Y.-Y. (2021). Preventing Relapse to Information Technology Addiction Through Weakening Reinforcement: A Self-Regulation Perspective. Information & Management, 58, 103485.
Chen, C., Zhang, K. Z. K., Gong, X., Lee, M. K., & Wang, Y. (2020). Decreasing the problematic use of an information system: An empirical investigation of smartphone game players. Information Systems Journal, 30(3), 492-534.
Chen, C., Zhang, K. Z. K., Gong, X., Zhao, S. J., Lee, M. K., & Liang, L. (2017). Examining the effects of motives and gender differences on smartphone addiction. Computers in Human Behavior, 75, 891-902.
Chen, C., Zhang, K. Z. K., Gong, X., Zhao, S. J., Lee, M. K., & Liang, L. (2017). Understanding compulsive smartphone use: An empirical test of a flow-based model. International Journal of Information Management, 37(5), 438-454.
Chen, C., Zhang, K. Z., Gong, X., & Lee, M. (2019). Dual mechanisms of reinforcement reward and habit in driving smartphone addiction. Internet Research, 29(6), 1551-1570.
Dyce, S., Lento, C. and Pousa, C. (2020). Do course grades in introductory financial accounting predict accounting major selection? Journal of Applied Research in Higher Education, Vol. & No. ahead-of-print, https://doi.org/10.1108/JARHE-05-2020-0148.
Gong, X., Cheung, C. M. K., Liu, S., Zhang, K. Z. K., & Lee, M. K. O. (2021). Battles of Mobile Payment Networks: The Impacts of Network Structures, Technology Complementarities and Institutional Mechanisms on Consumer Loyalty. Information Systems Journal.
Gong, X., Cheung, C. M. K., Zhang, K. Z. K., Chen, C., & Lee, M. K. O. (2021). A Dual-Identity Perspective of Obsessive Online Social Gaming. Journal of the Association for Information Systems, 22, 1245–1284.
Gong, X., Cheung, C. M. K., Zhang, K. Z. K., Chen, C., & Lee, M. K. O. (2020). Cross-Side Network Effects, Brand Equity, and Consumer Loyalty: Evidence from Mobile Payment Market. International Journal of Electronic Commerce, 24, 279–304.
Gong, X., Zhang, K. Z. K., Chen, C., Cheung, C. M., & Lee, M. K. (2020). What drives trust transfer from web to mobile payment services? The dual effects of perceived entitativity. Information & Management (In Press).
Gong, X., Zhang, K. Z. K., Chen, C., Cheung, C. M., & Lee, M. K. (2020). What drives self-disclosure in mobile payment applications? The effect of privacy assurance approaches, network externality, and technology complementarity. Information Technology & People (In Press).
Gong, X., Zhang, K. Z. K., Chen, C., Cheung, C. M., & Lee, M. K. (2020). Transition from web to mobile payment services: The triple effects of status quo inertia. International Journal of Information Management, 50, 310-324.
Gong, X., Zhang, K. Z. K., Chen, C., Cheung, C. M., & Lee, M. K. (2019). Antecedents and consequences of excessive online social gaming: a social learning perspective. Information Technology & People.
Gong, X., Zhang, K. Z. K., Chen, C., Zhao, S. J., & Lee, M. K. (2019). Category-based or piecemeal-based processing? A dual model of web-mobile service extension behavior. Industrial Management & Data Systems, 119(5), 993-1014.
Gong, X., Zhang, K. Z. K., Cheung, C. M., Chen, C., & Lee, M. K. (2019). Alone or together? Exploring the role of desire for online group gaming in players’ social game addiction. Information & Management, 56(6), 103-139.
Gradojevic, N., & Lento, C. (2015). Multiscale analysis of foreign exchange order flows and technical trading profitability. Economic Modelling, 47, 156-165.
Hopkinson, G. C., & Aman, A. (2019). Micro-political processes in a multinational corporation subsidiary: A postcolonial reading of restructuring in a sales department. Human Relations, 72(12), 1869-1890.
Hopkinson, G., & Aman, A. (2017). Women entrepreneurs: How power operates in bottom of the pyramid-marketing discourse. Marketing Theory, 17(3), 305-321.
Lento, C. (2016). Promoting active learning in introductory financial accounting through the flipped classroom design. Journal of Applied Research in Higher Education, 8(1), 72-87.
Lento, C. (2017). Incorporating whiteboard voice-over video technology into the accounting curriculum. Issues in Accounting Education, 32(3), 153-168.
Lento, C. (2018). Student Usage of Assessment-Based and Self-Study Online Learning Resources in Introductory Accounting. Issues in Accounting Education, 33(4), 13-31.
Lento, C. and Yeung, W. H. (2020). Examining the CSR Valuation Paradox using Canadian Public Companies. Journal of Business Valuation, 2020, 59-108.
Lento, C., & Dadgostar, B. (2016). Campaign Spending and Provincial Elections in Ontario, Canada. International Journal of Public Administration, 39(5), 335-344.
Lento, C., & Sayed, N. (2015). Are course grades and faculty intuition predictors of success on professional accounting exams. Global Perspectives on Accounting Education, 12, 149-172.
Lento, C., & Sayed, N. (2015). Do changes in gross margin percentage provide complementary information to revenue and earnings surprises?. Review of Accounting and Finance, 14(3), 239-261.
Lento, C., & Yeung, W. H. (2017). Earnings benchmarks, earnings management and future stock performance of Chinese listed companies reporting under ASBE-IFRS. Asian Review of Accounting, 25(4), 502-525.
Lento, C., & Yeung, W.H. (2021). The role of the Big 4 and second-tier international networks in redeveloping China's audit market. Managerial Auditing Journal, 36(1), 40-71.
Lento, C., Bujaki, M., & Yeung, W. H. (2018). Auditing Estimates in Financial Statements: A Case Study of a Fish Farm's Biological Asset. Accounting Perspectives, 17(3), 453-462.
Lento, C., Bujaki, M., Butt, I., Anderson, N. & Ogima, C. (2021). Indigenous Peoples and Accounting Research from a Canadian Perspective – Using a Systematic Literature Review to Promote Inquiry in a (Re)Emerging Area. Accounting Perspectives, accepted & forthcoming.
Lento, C., Cotter, J., & Tutticci, I. (2016). Does the market price the nature and extent of earnings management for firms that beat their earnings benchmark?. Australian Journal of Management, 41(4), 633-655.
Lento, C., Lento, P., & Pratola, A. (2019). Sustainability Northwest: An Integrative Case of a Not‐for‐Profit Organization. Accounting Perspectives, 18(3), 187-196.
Lento, C., Sayed, N., & Bujaki, M. (2018). Sex role socialization and perceptions of student academic dishonesty by male and female accounting faculty. Accounting Education, 27(1), 1-26.
Maarup, M., Dohan, M., Zhao, W., Wu, S. and Ghosh, K. (2021). “Providers’ Perceptions of Radical Technological Innovation in Healthcare: An Exploratory Study Using Chatbot Technology as an Exemplar”. e-Service Journal, 13 (1): 30-66. DOI: 10.2979/eservicej.13.1.02
Mohammad, S & Husted, B., 2021. Innovation, Corruption, and Internationalization: Evidence from Firms in Emerging Economies. Journal of Business Venturing Insights.
Mohammad, S., & Husted, B. W. (2019). Law‐abiding organizational climates in developing countries: The role of institutional factors and socially responsible organizational practices. Business Ethics: A European Review, 28(4), 476-493.
Mouratidou, M. & Grabarski, M.K. (2021) “Careers in the Greek public sector: Calibrating the kaleidoscope". Career Development International. https://doi.org/10.1108/CDI-05-2020-0123
Ali, M., Grabarski, M.K. & Konrad, A.M (2020). “Trickle-down and bottom-up effects of women’s representation in the context of industry gender composition: A panel data investigation". Human Resource Management DOI: 10.1002/hrm.22042
Kalyal, H.J. & Grabarski, M.K. (2020). “A change would do you good: How HR practices can promote change-championing behavior”. Canadian Journal of Administrative Sciences
DOI: 10.1002/cjas.1592
Tamir, E. & Grabarski, M.K. (2020). "Surviving the reform: Management usage of the Garbage Can model during implementation of reforms". Journal of Educational Administration 58(3), 373-387.
Tamir, E. & Grabarski, M.K. (2019). "Searching for gold in the Garbage Can: Decision-making on resource utilization in schools using the Garbage Can model". Leadership and Policy in Schools, 18(3), 325-340.
Tamir, E. & Grabarski, M.K. (2018). "Under pressure: Why school managements use the Garbage Can model of decision making". Research in Educational Administration & Leadership, 3(1),1-28.
Pousa, C. (2016). An initial assessment of Measurement Invariance in Sales Force Coaching, Coaching: An International Journal of Theory, Research and Practice, 9(1), 67-87. doi: 10.1080/17521882.2015.1119170 (Ranked Q2 in 2016 by Scimago Journal Ranking – Organizational Behaviour and Human Resource Management category).
Pousa, C. (2019). Fostering Sales Leadership Effectiveness: the complementary effects of Sales Coaching and Leader-member exchange, Journal of Selling, 19(2), 5-20.
Pousa, C. (2019). Unleashing the power of Salespeople’s Implementation Intentions through Coaching, Development and Learning in Organizations, 34(3), 11-13. https://doi.org/10.1108/DLO-02-2019-0050.
Pousa, C. and Mathieu, A. (2015). Is Managerial Coaching a source of Competitive Advantage? Promoting Employee Self-regulation through Coaching, Coaching: An International Journal of Theory, Research and Practice, 8(1), 20-35. doi: 10.1080/17521882.2015.1009134 (Ranked Q2 in 2016 by Scimago Journal Ranking – Organizational Behavior and Human Resource Management category).
Pousa, C., Hardie, T. and Zhang, X. (2018). Promoting Frontline Employee Customer Orientation in China: A replication and a comparison, International Journal of Bank Marketing, 36(5), 849-867. https://doi.org/10.1108/IJBM-04-2017-0078 (Impact Factor: 2.294, Ranked A in the Australian Deans of Business Council ranking).
Pousa, C., Liu, Y. and Aman, A. (2020). The Effect of Managerial Coaching on Salesperson’s Relationship Behaviors: New Evidence from Frontline Bank Employees in China, International Journal of Bank Marketing, 38(6), 1259–1277. https://doi.org/10.1108/IJBM-12-2019-0437 (Impact Factor: 2.294, Ranked A in the Australian Deans of Business Council ranking).
Pousa, C., Mathieu, A. and Trépanier, C. (2017). Managing Frontline Employee Performance through Coaching: Does Selling Experience Matter?, International Journal of Bank Marketing, 35(2), 220-240. http://dx.doi.org/10.1108/IJBM-01-2016-0005 (Impact Factor: 2.294, Ranked A in the Australian Deans of Business Council ranking). Winner of the 2018 Emerald Literati Outstanding Paper Award.
Pousa, C., Richards, D. and Trépanier, C. (2018). Managerial Coaching of Frontline Employees: The Moderating role of Gender? Human Resource Development Quarterly, 29(3), 219-241. https://doi.org/10.1002/hrdq.21322 (Impact Factor: 3.000, Ranked B in the Australian Deans of Business Council ranking). Recognized asTop Downloaded article 2017-2018one of the top 20 most read papers in Human Resource Development Quarterly.
Rhnima, A. and Pousa, C. (2017). The Effect of Work-Family Conflicts on Withdrawal Behaviours in the Healthcare Sector, Prisma Social – Revista de Ciencias Sociales, 18(Junio 2017 – Noviembre 2017), 434-453 (Ranked Q4 in 2016 by Scimago Journal Ranking – Social Sciences miscellaneous category).
Rhnima, A., Richard, P., Nuñez, J. F. and Pousa, C. E. (2016). El conflicto trabajo-familia como factor de riesgo y el apoyo social del supervisor como factor protector del agotamiento profesional, CIENCIA ergo-sum, 23(3) (noviembre 2016-febrero 2017), 1-14.
Sayed, N., & Lento, C. (2016). The Impact of Technology on Academic Dishonesty in Accounting Programs: Perspectives from Accounting Faculty. The Accounting Educators’ Journal, Special Edition, 65-87.
Sayed, N., & Lento, C. (2018). Developing a strategy map for environmental consulting firms. International Journal of Productivity and Performance Management, 67(5), 916-934.
Sayed, N., Lento, C. and Henderson, M. Mapping Stakeholder Expectations from a Municipality: A Balanced Scorecard Perspective. Canadian Journal of Administrative Sciences, https://doi.org/10.1002/cjas.1644.
Lento, C. and Gradojevic, N. 2021. S&P 500 Index Price Spillovers around the COVID-19 Market Meltdown. Journal of Risk and Financial Management, 14(7), 330.
Sayed, N., Mushfique, N., & Lento, C. (2016). Successful Conversion of a Cost Center to a Profit Center: A Case Study of a United Arab Emirates Company's Experience. Middle East Journal of Business, 55(3034), 1-11.
Shams, F. (2019). Managing academic identity tensions in a Canadian public university: The role of identity work in coping with managerialism. Journal of Higher Education Policy and Management, 41(6), 619-632.
Shams, F. (2021). A micro-process model of institutional complexity in public hybrid organizations: Construal of identity threats and mitigation strategies. Public Administration (In Press).
Shams, F., & Huisman, J. (2016). The role of institutional dual embeddedness in the strategic local adaptation of international branch campuses: Evidence from Malaysia and Singapore. Studies in Higher Education, 41(6), 955-970.
Shen, X. L., Zhang, K. Z. K., & Zhao, S. J. (2016). Herd behavior in consumers’ adoption of online reviews. Journal of the Association for Information Science and Technology, 67(11), 2754-2765.
Stejskal, K., Sayed, N., & Lento, C. (2020). Developing a Strategy Map for a Post-Secondary Institution using the Balanced Scorecard Approach. Accounting and the Public Interesting 20(1), 104-137.
Sun, J., Yan, J., & Zhang, K. Z. K. (2016). Blockchain-based sharing services: What blockchain technology can contribute to smart cities. Financial Innovation, 2(1), 1-9.
van den Berg, H. A. (2016). Vertical De‐Integration in the Mutual Fund Industry: Using Knowledge as a Factor of Production. Managerial and Decision Economics, 37(1), 62-76.
van den Berg, H. A., & Akingbola, K. (2019). How Does Sound Financial Management Impact Hospital Patient Satisfaction? a Linear Dynamic Longitudinal Study. Journal of Health and Human Services Administration, 42(3), 305.
van den Berg, H. A., & Kaur, V. (2021). Individual Knowledge Measurement: Organizational Knowledge Measured at the Individual Level. Journal of Knowledge Management, ahead-of-print. https://doi.org/10.1108/JKM-10-2020-0774.
Wilkins, S., Butt, M., Shams, F., & Pérez, A. (2019). Product standardisation in the food service industry: post-purchase attitudes and repurchase intentions of non-Muslims after consuming halal food. Journal of Strategic Marketing, 27(3), 210-226.
Wilkins, S., Butt, M., Shams, F., Perez, A. (2019). The acceptance of halal food in non-Muslim countries: Effects of religious identity, national identification, consumer ethnocentrism and consumer cosmopolitanism. Journal of Islamic Marketing, 10(4), 1308-1331.
Wu, S. (2021). “Design Science Research Approach in Studying E-negotiations: Models, Systems, Experiments”. Control and Cybernetics, 50 (1): 1-17.
Wu, S., & Kersten, G. E. (2017). Procurement auctions and negotiations: An empirical comparison. Journal of Organizational Computing and Electronic Commerce, 27(4), 281-303.
Wu, S., Dong, L., & Soussamian, S. (2018). Sowingo: promoting innovations in dental office inventory management. Journal of Information Technology Case and Application Research, 20(1), 23-35.
Wu, Y., & Wu, S. (2016). Managing ambidexterity in creative industries: A survey. Journal of Business Research, 69(7), 2388-2396.
Wu, Y., & Wu, S. (2019). Analyzing Ambidexterity Management in Creative Industries: Using the Systematic Literature Review Method. SAGE Publications Ltd.
Wu, Y., Ma, Z., & Wang, M. S. (2018). Developing new capability: Middle managers’ role in corporate entrepreneurship. European Business Review, 30(4), 470-493.
Xiang, L., Zheng, X., Zhang, K. Z. K., and Lee, M. K. O. (2018). Understanding Consumer’s Continuance Intention to Contribute Online Reviews. Industrial Management & Data Systems, 18(1), 22-40.
Xu, H., Zhang, K. Z. K., & Zhao, S. J. (2020). A dual systems model of online impulse buying. Industrial Management & Data Systems (Accepted).
Yan, R., Zhang, K. Z. K., & Gong, X. (2021). Listing Popularity on the Peer-to-Peer Accommodation Platform: The Heuristic-Systematic and Uncertainty Reduction Perspectives. International Journal of Contemporary Hospitality Management, 33, 4161–4181.
Yan, R., Zhang, K. Z. K., Zhao, S. J., & Yu, Y. (2019). Switching from Traditional Hotels to Peer-to-Peer Accommodation: An Empirical Study. Information Technology & People, 32(6), 1657-1678.
Yang, Q., Gong, X., Zhang, K. Z. K., Liu, H., & Lee, M. K. (2020). Self-disclosure in mobile payment applications: Common and differential effects of personal and proxy control enhancing mechanisms. International Journal of Information Management, 52, 102065.
Yeung, W. H., & Aman, A. (2016). Sensitivity of stock indices to global events: the perspective for Pakistani Canadians. Journal of Economic and Administrative Sciences, 32(2), 102-119.
Yeung, W. H., & Lento, C. (2018). Ownership structure, audit quality, board structure, and stock price crash risk: Evidence from China. Global Finance Journal, 37, 1-24.
Yeung, W. H., & Lento, C. (2018). Stock price crash risk and unexpected earnings thresholds. Managerial Finance, 44(8), 1012-1030.
Yeung, W. H., & Lento, C. (2020). Earnings opacity and corporate governance for Chinese listed firms: the role of the board and external auditors. Asian Review of Accounting, 28(4), 487-515.
Yeung, W. H., Pang, Y., & Aman, A. (2020). South–South Cooperation in South and East Asia: An Event Study of the China–Pakistan Economic Corridor. Global Business Review, 21(1), 54-67.
Yeung, W. H., Wu, Y., & Liu, F. (2018). Impact of Charismatic Leadership and Market Shares on IPO First-Day Returns: The Case of Technology Firms. Global Business Review, 19(4), 859-872.
Zhang H, Huang T, Yan T, 2021 A quantitative analysis of risk-sharing agreements with patient support programs for improving medication adherence, accepted for Health Care Management Science.
Zhang, H., Zhang, K. Z. K., Lee, M. K., & Feng, F. (2015). Brand loyalty in enterprise microblogs. Information Technology & People, 28(2), 304-326.
Zhang, K. Z. K., & Benyoucef, M. (2016). Consumer behavior in social commerce: A literature review. Decision Support Systems, 86, 95-108.
Zhang, K. Z. K., Barnes, S. J., Zhao, S. J., & Zhang, H. (2018). Can consumers be persuaded on brand microblogs? An empirical study. Information & Management, 55(1), 1-15.
Zhang, K. Z. K., Benyoucef, M., & Zhao, S. J. (2015). Consumer participation and gender differences on companies’ microblogs: A brand attachment process perspective. Computers in Human Behavior, 44, 357-368.
Zhang, K. Z. K., Benyoucef, M., & Zhao, S. J. (2016). Building brand loyalty in social commerce: The case of brand microblogs. Electronic Commerce Research and Applications, 15, 14-25.
Zhang, K. Z. K., Gong, X., Chen, C., Zhao, S. J., & Lee, M. K. O. (2019). Spillover Effects from Web to Mobile Payment Services: The Role of Relevant Schema and Schematic Fit, Internet Research, 29(6), 1213-1232.
Zhang, K. Z. K., H., Xu, S. J., Zhao, & Y., Yu. (2018). Online Reviews and Impulse Buying Behavior: The Role of Browsing and Impulsiveness. Internet Research, 28(3), 522-543.
Zhao, W. (2017) Protest in Style: Exploring Multimodal Concision in Rhetorical Artifacts. Research in Sociology of Organizations, 54A, 119-149.