University can be stressful at the best of times. Meeting new friends, starting over and trying to adjust to a whole new environment can be tough. Many students may feel like quitting. It certainly is normal to feel this way, and so is calling home to talk about these feelings.

What you can do to help

• Keep in mind that your student may not call home every day
• Realize that your student is going to be very busy
• Let your students know that you are there if they need you
• Send letters and packages from home

What may not help

• Trying to offer solutions to every problems without listening
• Blaming them if they are not making new friends