Welcome to Student Central! We provide you with a convenient and friendly way to conduct your university related business and access support. We're your go-to resource for questions about your undergraduate application, registration, course planning, academic advising, student awards and financial aid, and your student record. Our friendly and supportive team is here to help you from start to finish with a focus on you.
Welcome to our question corner with the top 10 most frequently asked questions by students like you!
| I’ve applied but I have not heard anything, why? |
If you haven’t heard back from us yet, please be patient. We assess applications on a continual basis, and will extend offers to eligible applicants as grade information is received. There are certain programs, such as Consecutive Education program (BEd), One Year Social Work, Nursing and Engineering Post-Diploma, offers will be extended in rounds as early as February. Please refer to the program specific pages for more information. |
| I’ve been put on the waitlist for the program I’m interested in, what does this mean? |
If you are placed on a waitlist it means that you are eligible for admission to the program; however, due to enrolment limitations in the program, you have not yet received an offer of admission. Should space become available, you may be extended an offer.We will contact you directly should this happen. |
| If I cannot meet my admission conditions on time, what do I do? |
If you require additional time to meet your admissions conditions, please connect with Student Central to request an extension. If you are unable to meet program specific requirements, your application will be reassessed by the admissions team, and if you are eligible for admission to an alternate program or pathway, your offer of admission will be revised. |
| When do classes start/end? |
Corresponding durations are posted beside each course code in the DUR column of the Timetable. Alternatively, the University’s important dates can be found on our website. |
| How do I take more than the maximum number of allowable credits for the current session? |
If you wish to exceed the maximum number of allowable credits in a specific term (also referred to as a course overload), you will need to submit a request for Special Permission consideration. If you attempt to register for a larger course load than you are allowed, you will be prompted to submit your Request for Overload. You must have at least a B overall average in the previous academic year in order for your request to be considered, along with reasoning as to why an overload is required. |
| How do I register for a course that is restricted or not available to students in my program/major? |
If you are unable to register on your own in a particular course that is restricted or only open to certain student groups, you will get an error message when trying to register. It will appear at the top right corner of the screen in a yellow banner. Follow the prompts to request permission to register. Please remember it is a request for consideration and may not be approved. |
| A course or courses I need to meet my program requirements is full, what do I do? |
If a waitlist is an option you can get onto a waitlist. Waitlists are monitored on a daily basis and if a seat becomes available you will be notified, a message will be sent to your Lakehead University email account. While you are waiting for a seat, contact your Program Chairperson/Director for direction on how to proceed in your current program of study. |
| The class I want is full, what do I do? |
If the course has a waitlist, we recommend you put yourself on the waitlist. If a spot opens in the course, you will be notified to your Lakehead email. Once you receive notification, you will have 72 hours to register for the course. After this time, permission to register will be removed. Should you miss the window to register, you will need to put yourself on the waitlist again. |
| I’m getting an error message when trying to register, what do I do? |
Most error messages explain what you need to do to proceed. Please contact Student Central if you are unsure what the message means to you. |
| How do I submit my OSAP documents? Can you upload them for me? |
When you log into your online OSAP account, navigate to your “Required Documents” page. Once there you may upload all of your required documentation. In order to upload your required documentation please ensure that your documents are saved as a PDF. The fastest way to have your documents reviewed is to upload them yourself to your account. Should you need assistance you may drop them off at Student Central, but please note that there would be an additional 6 – 8 week processing time for documents. |
