Configuring a Wired Internet Connection in Residence

Internet and network accessibility are included as part of residence fees. All rooms have activated network ports through which any student may gain access to the internet. If students would like to connect a device via a wired connection, they are welcome to request a network cable free of charge from the front desk in Bartley Residence or Orillia Residence, which could then be used to connect a device that supports a wired connection via the port in their room. If connection difficulties arise, TSC helpdesk staff can be contacted for further troubleshooting assistance (please see the bottom of this page for the helpdesk's contact information).

Please note that all users of Lakehead's network are liable for their activities online and are expected to use this resource in a reasonable and responsible manner.

Connecting to Wifi in Residence

All residence locations have access to Lakehead's main "LakeheadU" wifi network. For instructions to connect your specific type of device, please click here.

Computer System Requirements

All students must have virus and spyware protection installed on their computers. If one has not been previously installed, students are encouraged to download free software that is recommended by the Technology Services Centre (TSC).

Gaming Consoles and Media Devices

These devices can be connected via wifi or a wired connection. If your device is unable to connect to the LakeheadU Wifi network, please contact the helpdesk for further assistance.

TSC Helpdesk's contact information

phone: 807-346-7777
email: helpdesk@lakeheadu.ca
Hours of availability: Monday, Wednesday, Thursday, Friday: 8am-5pm EST      Tuesday: 8am-4pm EST