Contact Us
Visit us Monday to Friday*, 8:30am to 4:30pm in UC 0002
* Trying to reach us on Tuesday between 9am and 10am? Please note we are closed to the public for this hour. Please use email or voicemail to connect and we will get back to you.
You may contact us by phone at (807) 343-8140, by email, or Google Chat at accounts@lakeheadu.ca
You are also welcome to contact a staff member directly.
General Inquiries/Student Accounts:
General Inquiries: 807-343-8140
Samson
Busch
Customer Service and Collections Associate
Campus: Thunder Bay
Phone Number: +1 807-343-8010ext. 8434
Email: sdbusch@lakeheadu.ca
Dhruve
Bhoot
Customer Service and Collections Associate
Campus: Thunder Bay
Phone Number: +1 807-343-8010ext. 8432
Email: dbhoot@lakeheadu.ca
Alexandria
Fedoruk
Accounts Analyst
Campus: Thunder Bay
Phone Number: +1 (807) 343-8010ext. 8145
Email: ajfedoru@lakeheadu.ca
International Students:
Christopher
Gallinger
International Accounts Officer
Campus: Thunder Bay
Office Location: UC 0002
Phone Number: +1 807-343-8010ext. 8917
Email: clgallin@lakeheadu.ca
Sponsors, Sponsored Students, and Invoicing for External Sales & Services:
Jennifer
Caren
Accounts Receivable Officer
Campus: Thunder Bay
Office Location: UC0002
Phone Number: +1 (807) 343-8010ext. 8136
Email: jacaren@lakeheadu.ca
Graduate Students:
Yvonne
Elcheson
Assistant Manager, AR & Graduate Officer
Campus: Thunder Bay
Phone Number: +1 807-343-8010ext. 8241
Email: graduate.accounts@lakeheadu.ca
Departmental Inquiries (Cash Handling, Deposits, Booking Wireless POS, Tuition Waiver):
Jessica
Gerlach
Accounts Receivable Clerk- Specialist
Campus: Thunder Bay
Office Location: UC 0002
Phone Number: +1 807-343-8010ext. 8428
Email: jgerlach@lakeheadu.ca
Department Head:
Sylvia
Griffiths
Manager, Accounts Receivable & Student Financial Services
Campus: Thunder Bay
Office Location: UC 0002M
Phone Number: +1 807-343-8010ext. 8524
Email: sgriffit@lakeheadu.ca
Jennifer
Caren
Accounts Receivable Officer
Campus: Thunder Bay
Office Location: UC0002
Phone Number: +1 (807) 343-8010ext. 8136
Email: jacaren@lakeheadu.ca
Yvonne
Elcheson
Assistant Manager, AR & Graduate Officer
Campus: Thunder Bay
Phone Number: +1 807-343-8010ext. 8241
Email: graduate.accounts@lakeheadu.ca
Jessica
Gerlach
Accounts Receivable Clerk- Specialist
Campus: Thunder Bay
Office Location: UC 0002
Phone Number: +1 807-343-8010ext. 8428
Email: jgerlach@lakeheadu.ca
Sylvia
Griffiths
Manager, Accounts Receivable & Student Financial Services
Campus: Thunder Bay
Office Location: UC 0002M
Phone Number: +1 807-343-8010ext. 8524
Email: sgriffit@lakeheadu.ca